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zenfone5
zenfone5
zenfone5
ID Confirmation Process for Phone Rentals

Due to mobile phone rental regulations in Japan, you will be asked to upload your ID photo if this is your first-time order.

If you are not a resident in Japan, please upload your passport photo. We will deliver the phone to the hotel you stay at.

If you are a resident in Japan, please upload your residence card photo. We will deliver the phone to the address on your residence card.

Notice from MIC

Specifications
Phone Maker / Model ASUS / Zenfone 5
OS Android
SIM Card A Talk+Data SIM card is inserted
Talk A Japanese mobile phone number starting from 090, 080 or 070 will be available with this talk SIM card. Calling rates will be charged separately
Network Coverage NTT DOCOMO's "Xi" (crossy) LTE and FOMA 3G networks, cover 100% of the population in Japan. Coverage Map
Data-Throttling Limit We allocate you 5GB of high-speed data per month. If your rental period starts in the middle of the month, we will allocate you the prorated amount of high-speed data. Data speed will be throttled to 200kbps after you used up high-speed data.
Tethering Function Available
Display Language Japanese, English, Chinese, Korean, Thai, French, Italian, German, Spanish, etc.
Display 5.0 inches
Memory 8 GB-16 GB
Camera 8 MP
Dimensions 72 ×148 ×10 mm
Weight 145 g
Calling Rates
Domestic Calls Free of Charge
Note: The free-call service does not apply for the connection services of other companies such as 0570 and 0180, etc.
International Calls Based on NTT docomo International Calling Rates
Short Message Service (SMS) Rates
Sending Domestic SMS 20 JPY/message
Sending International SMS 100 JPY/message
Supplemental Items
Battery Charger, Phone Case, Quick Start Guide, How to Return Guide, Specification Guide, Return Shipping Envelope



Fee Structure

All prices below include taxes, no extra costs or hidden costs. Sample Invoice


Fee Structure
Rental Fees 550 JPY/day
500 JPY/day (≥10days)
9480 JPY/month (30days)
316 JPY/day (≥30days)
Shipping Rates (incl. return shipping) 1,100 JPY



How to Rent and Return
process

Steps to Rent and Return

Step1

You can place your orders over the phone or online. Telephone orders are available from 9am to 5pm on Mon-Sat. Online orders are available 24 hours a day, every day. The rental fees and shipping costs would be charged before the shipment of rental items.

Step2

Rental items would be delivered to you by our bike messengers or post office. If you stay in Tokyo 23 wards, place your order before 11am on Mon-Sat, you can get rental items on the same day. The rental items would be left at the front desk if the delivery address is a hotel. The rental period starts from the date on which rental items arrive at your designated address.

Step3

To return, put rental items into the return shipping bag provided by us. Drop the bag into any post box in Japan by 8am the next day of the end date. The initial rental end date would be designated by you when ordering and you can request an extension over the phone or via email to keep the rental item beyond its rental end date.

Step4

After rental items have been returned, we will send you a detailed invoice email and, if any, your credit card will be charged for extension fees, calling rates and sms rates. Sample Invoice




Earliest Delivery Date (EDD)

Earliest delivery date and time by areas and order times. The flat shipping rate includes return shipping.


EDD
Delivery Area Order Time (JST) EDD (JST)
Tokyo 23 wards Before 11am (Everyday)
Before 5pm (Everyday)
On the same-day (5pm to 8pm)
Next-Day by noon
Kanto (Chiba, Kanagawa, Saitama, etc.) Before 8am (Everyday)
Before 5pm (Everyday)
On the same-day (5pm to 8pm)
Next-Day by noon
Chubu, Kansai (Osaka, Kyoto, etc.) Before 5pm (Everyday) Next-Day by noon
Other Areas Before 5pm (Everyday) Two days later

* All orders after 5pm will be treated as orders of next day.

* We do not deliver to Okinawa, a part of Hokkaido, Kyushu, etc.

* EDD above do not apply to Post Office or Airport deliveries.




Airport Post Office/Counter

We can deliver rental items to airport post offices and counters below for you to pick up on your arrival.Please note that you can pick up rental items only during business hours of each post office with showing your passport.


Airport / Business Hour Address Delivery Time
Haneda Airport
24/7
Tokyo, Haneda Airport International Terminal 3F, JAL ABC Counter
(This counter is crowded)
2nd Day by 9am
Narita Airport Terminal 1
8:30 - 20:00 (open 365 days)
Chiba, Narita Airport Terminal 1, 4F Post Office Next Day by noon
Narita Airport Terminal 2
8:30 - 20:00 (open 365 days)
Chiba, Narita Airport Terminal 2, 3F Post Office Next Day by noon
New Chitose Airport
9:00 - 17:00 (open 365 days)
Hokkaido, New Chitose Airport Terminal, 2F Post Office 2nd Day by noon
Central Japan International Airport
6:30 - 21:30 (open 365 days)
Aichi, Central Japan International Airport Terminal 1, 3F JAL ABC Counter 2nd Day by 9am
Kansai International Airport
6:30 - 22:30 (open 365 days)
Osaka, Kansai International Airport Terminal 1, 4F JAL ABC Counter
(This counter is crowded)
2nd Day by 9am

Narita Airport Post Office
postoffice
New Chitose Airport Post Office
postoffice



Same-Day Delivery Area (Tokyo 23 Wards)

If you stay in Tokyo 23 wards, place your order before 11am on Mon-Sat, you can get your rental items on the same day.


23wards
  • 1. Adachi
  • 2. Arakawa
  • 3. Bunkyo
  • 4. Chiyoda
  • 5. Chuo
  • 6. Edogawa
  • 7. Itabashi
  • 8. Katsushika
  • 9. Kita
  • 10. Koto
  • 11. Meguro
  • 12. Minato
  • 13. Nakano
  • 14. Nerima
  • 15. Ota
  • 16. Setagaya
  • 17. Shibuya
  • 18. Shinagawa
  • 19. Shinjuku
  • 20. Suginami
  • 21. Sumida
  • 22. Taito
  • 23. Toshima



Frequently Asked Questions
Our Smartphones can keep you connected to Japan's largest 4G LTE network of NTT docomo.
You can have a local phone number starting from 090, 080 or 070 to receive all incoming calls for free and make calls to more than 30 countries and areas at the calling rates of 30 JPY/min.
No overage fees, our rental fees include all costs for your data usage.
Our Same-Day delivery allows you to get your rental item easily and quickly if you stay at Tokyo 23 wards.
We allocate you 6GB of high-speed data per month. If your rental period starts in the middle of the month, we will allocate you the prorated amount of high-speed data.
Data speed will be throttled to 200kbps after you used up high-speed data.
If you reached the data-throttling limit, the data speed would get slower until the end of the month.
The network access will not be suspended and threre are no additional charges.
NTT docomo's 4G LTE/3G network keeps you connected almost everywhere you go in Japan. Especially in rural areas, NTT docomo has the largest and most reliable network.
Yes. You can download and install any applications you want on the Smartphone with your own google account.
We will include a prepaid return envelope for you to return by mail. Please put the envelope into any post box in Japan before 8am the next day of the rental end date.



Money Back Guarantee
moneybackguarantee



Quick Start Guide

Just turn on the phone. It is ready to go.