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Specifications
Network Coverage WiMAX 2+, 4GLTE, 5G networks (in limited areas) provided by UQ WiMAX, nationwide wireless coverage in Japan. Coverage Map
Product Name Speed Wifi 5G X11. Japan Portable Wifi Router
Best Effort Speeds 2.7Gbps downstream, 183 Mbps upstream at the maximum
Actual Tested Speeds Range from 10 Mbps to 60 Mbps
Data-Throttling Limit Unlimited Data. But if data usage over the three most recent days exceeds 15-20GB, the speed may be restricted to approximately 1Mbps from 6pm to 2am.
Simultaneous Connections Up to 16 Wifi devices connection
Battery Life, Size Supports 15h working time
Dimensions 136 x 68 x 14.8 mm
Weight 174g
Others 2.4 inches touch screen
Supplemental Items
Battery Charger, Carrying Case, Quick Start Guide, How to Return Guide, Specification Guide, Return Shipping Envelope



Fee Structure

All prices below include taxes, no extra costs or hidden costs. Sample Invoice


Fee Structure
Rental Fees (incl. insurance&tax) 580 JPY/day
530 JPY/day (≥10days)
9690 JPY/month (30days)
323 JPY/day (≥30days)
Shipping Rates (incl. return shipping) 1,100 JPY



How to Rent and Return
process

Steps to Rent and Return

Step1

You can place your orders over the phone or online. Telephone orders are available from 9am to 5pm on Mon-Sat. Online orders are available 24 hours a day, every day. The rental fees and shipping costs would be charged before the shipment of rental items.

Step2

Rental items would be delivered to you by our bike messengers or post office. If you stay in Tokyo 23 wards, place your order before 11am on Mon-Sat, you can get rental items on the same day. The rental items would be left at the front desk if the delivery address is a hotel. The rental period starts from the date on which rental items arrive at your designated address.

Step3

To return, put rental items into the return shipping bag provided by us. Drop the bag into any post box in Japan by 8am the next day of the end date. The initial rental end date would be designated by you when ordering and you can request an extension over the phone or via email to keep the rental item beyond its rental end date.

Step4

After rental items have been returned, we will send you a detailed invoice email and, if any, your credit card will be charged for extension fees, calling rates and sms rates. Sample Invoice




Earliest Delivery Date (EDD)

Earliest delivery date and time by areas and order times. The flat shipping rate includes return shipping.


EDD
Delivery Area Order Time (JST) EDD (JST)
Tokyo 23 wards Before 11am (Everyday)
Before 5pm (Everyday)
On the same-day (5pm to 8pm)
Next-Day by noon
Kanto (Chiba, Kanagawa, Saitama, etc.) Before 8am (Everyday)
Before 5pm (Everyday)
On the same-day (5pm to 8pm)
Next-Day by noon
Chubu, Kansai (Osaka, Kyoto, etc.) Before 5pm (Everyday) Next-Day by noon
Other Areas Before 5pm (Everyday) Two days later

* All orders after 5pm will be treated as orders of next day.

* We do not deliver to Okinawa, a part of Hokkaido, Kyushu, etc.

* EDD above do not apply to Post Office or Airport deliveries.




Airport Post Office/Counter

We can deliver rental items to airport post offices and counters below for you to pick up on your arrival.Please note that you can pick up rental items only during business hours of each post office with showing your passport.


Airport / Business Hour Address Delivery Time
Haneda Airport
24/7
Tokyo, Haneda Airport International Terminal 3F, JAL ABC Counter
(This counter is crowded)
2nd Day by 9am
Narita Airport Terminal 1
8:30 - 20:00 (open 365 days)
Chiba, Narita Airport Terminal 1, 4F Post Office Next Day by noon
Narita Airport Terminal 2
8:30 - 20:00 (open 365 days)
Chiba, Narita Airport Terminal 2, 3F Post Office Next Day by noon
New Chitose Airport
9:00 - 17:00 (open 365 days)
Hokkaido, New Chitose Airport Terminal, 2F Post Office 2nd Day by noon
Central Japan International Airport
6:30 - 21:30 (open 365 days)
Aichi, Central Japan International Airport Terminal 1, 3F JAL ABC Counter 2nd Day by 9am
Kansai International Airport
6:30 - 22:30 (open 365 days)
Osaka, Kansai International Airport Terminal 1, 4F JAL ABC Counter
(This counter is crowded)
2nd Day by 9am

Narita Airport Post Office
postoffice
New Chitose Airport Post Office
postoffice



Same-Day Delivery Area (Tokyo 23 Wards)

If you stay in Tokyo 23 wards, place your order before 11am on Mon-Sat, you can get your rental items on the same day.


23wards
  • 1. Adachi
  • 2. Arakawa
  • 3. Bunkyo
  • 4. Chiyoda
  • 5. Chuo
  • 6. Edogawa
  • 7. Itabashi
  • 8. Katsushika
  • 9. Kita
  • 10. Koto
  • 11. Meguro
  • 12. Minato
  • 13. Nakano
  • 14. Nerima
  • 15. Ota
  • 16. Setagaya
  • 17. Shibuya
  • 18. Shinagawa
  • 19. Shinjuku
  • 20. Suginami
  • 21. Sumida
  • 22. Taito
  • 23. Toshima



Frequently Asked Questions
A Pocket Wifi Router is a device that is smaller than a deck of cards, provide internet connections to your multiple Wifi enabled devices.
The High-Speed model provides you with 1 Mbps-50 Mbps data speed on average.
No overage fees, our rental fees include all the costs for your data usage. Our rental fees are extremely competitive.
Our Same-Day delivery allows you to get your rental item easily and quickly if you stay at Tokyo 23 wards.
WiMAX 2+ network keeps you connected almost everywhere you go in Japan. But the reception will be limited in rural areas and underground.
The battery life of this item is around 15 hours in normal usage.
We will include a prepaid return envelope for you to return by mail. Please put the envelope into any post box in Japan before 8am the next day of the rental end date.



Money Back Guarantee
moneybackguarantee



Quick Start Guide
phone_tablet
Connecting Smartphones or Tablets
  • 1. Press the power button of the router for over three seconds to turn the power on.
  • 2. In the menu of the smartphone or tablet, select "Settings".
  • 3. In the setting screen, select "Wifi".
  • 4. Turn Wifi "ON" from "OFF".
  • 5. Select an Item Indicating "SSID", which is written on the back of the router.
  • 6. Enter "Security Key" written on the back of the router into "Password" correctly and select "Connect (or Join)".
pc
Connecting Windows PC (Windows 10)
  • 1. Press the power button of the router for over three seconds to turn the power on.
  • 2. Turning on Wifi function on PC.
  • 3. Click the wireless icon in the notification area of PC.
  • 4. Click the Item Indicating "SSID", which is written on the back of the router and select "Connect".
  • 5. Enter "Security key" written on the back of the router into "Security key" correctly and click "Next".
Connecting MAC PC
  • 1. Press the power button of the router for over three seconds to turn the power on.
  • 2. From apple menu, select "System Preferences...", then select "Network".
  • 3. Select "Wifi" and click "Turn Wifi On".
  • 4. Click "Network Name" and select an Item Indicating "SSID", which is also written on the back of the router and select "Connect".
  • 5. Enter "Security key" written on the back of the router into "Password", select "Remember this network" and click "Join".